Zenvivid orders typically ship within 24-72 hours after purchase.
Our shipping time is approximately 2-3 weeks with an average of 2 weeks.

For our Shipping Policy, please visit:
https://zenvivid.com/pages/shipping-policy

Get in Touch. We're Here to Help!

Your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you.

Whether you need help with product inquiries or simply want to share your experience with us, we're just a message away.

You can always email us at:bo@zenvivid.com

Accidentally put in the wrong shipping address?

As long as your order isn't shipped out already, we'll be happy to change the shipping address.

Send us an email with the new order details and we'll make the modification to your order.
bo@zenvivid.com

Due the adjustable size, the pillow is suitable for most children and adults.

We are also working on a colorful version mainly for kids so they can have their own perfect pillow customized to them.

The approximate time for its launch is 2-3 months.

Our neck pillows are designed for optimal comfort, and they feature breathable materials to ensure your neck stays cool even during extended use.

The pillow is made of hypoallergenic materials, perfect for those with sensitive skin or allergies.

Our pillow features a soft and breathable cotton cover with memory foam fill, providing adjustable support for your neck.

Gently remove the cover by opening the zip and pulling the memory foam out. The cover can be washed in the washing machine.

For the memory foam, use a damp cloth or wipes to clean the surface of the foam then wait for it to dry, keeping it away from sunlight and heat sources. It’s important to avoid using a dryer or putting the pillow in direct sunlight as this can damage the foam.

And for the final stage, put the memory foam back inside the cover and enjoy the pillow on your next trip!